Our Commitment: okww com places your privacy above all else. This Privacy Policy explains what information we hold and how we keep it secure.
1 What Information We Collect
Various types of information are collected when you become a member of okww com and while you use the platform. This information is collected to provide you with the best possible service and to keep your account secure.
Directly Provided Information
Information you provide during registration or account management:
| Type of Information |
Why It's Collected |
| Full name | Account verification and identity confirmation |
| Date of birth | Age Verification (18+) |
| Mobile number | Account Verification & OTP |
| Email
Address | Communication & Notifications |
| Payment Information | Processing Financial Transactions |
| National ID / Passport | KYC Verification (where applicable) |
Automatically Collected Information
Certain information is collected automatically when you browse or use okww com:
- IP address and device location (country level)
- Device type, operating system, and browser version
- Time spent on the platform and a list of pages visited
- Date and time of login and logout
- Game play history and betting records
Please Note: We do not collect your precise geographical location (GPS) — only an approximate country or region-level location is used.
2 How Your Information Is Used
Okww com uses your data only for specific, legitimate purposes. We never collect or use information unnecessarily. The sections below explain in detail what data is used and for what purpose.
- Account Management: Verifying your registration, securing your login, and confirming your identity.
- Payment processing: Processing deposits and withdrawals securely and preventing fraud.
- Customer Support: Responding promptly to your complaints, questions, and requests.
- Service Improvement: Analysing usage patterns to improve the overall platform experience.
- Bonuses & Promotions: Sending relevant offers and promotions based on your preferences.
- Legal obligations: Meeting applicable legal and regulatory requirements.
- Responsible Gaming: Identifying signs of addiction and providing timely support.
Okww com never shares your information with third parties for marketing or advertising purposes. All our communications are service-related and relevant.
3 Data Sharing Policy
Okww com does not sell your personal information to third parties. In certain limited circumstances, specific data may be shared solely in the interest of serving you better.
When Is Information Shared?
- Payment Providers: Payment gateways such as Mobile Pay, Nagad, and Rocket receive only the minimum data necessary to process transactions.
- Game Providers: Licensed game providers operating Live Casino or Sports Betting services may receive security-related information as necessary.
- Legal Authorities: Information may be disclosed in compliance with applicable law when required by a valid court order or official investigation.
- Fraud Prevention: Limited data may be shared with specialist agencies to detect money laundering or fraud.
Important: All third-party partners are bound by confidentiality agreements. They may use your information only for the specific purpose agreed upon and for no other reason.
4 Data Security Measures
Okww com uses industry-standard technology and processes to protect your data. Our security infrastructure is regularly updated and audited.
- TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
- Firewall Protection: Advanced firewall and intrusion detection systems remain active at all times.
- Two-factor authentication (2FA): An additional layer of security when logging into your account.
- Regular Audits: Regular system audits conducted by independent security experts.
- Restricted access: Only authorized personnel have access to data on a need-to-know basis.
Please note that no method of transmission over the internet is 100% secure. okww com makes every effort to protect your data, but you should also keep your password and login credentials safe.
5 Cookie Policy
Okww com uses cookies on its website. Cookies are small text files stored in your browser that help enhance your browsing experience.
What types of cookies do we use?
| Cookie Type |
Purpose |
Duration |
| Essential Cookies |
Maintaining login sessions and security |
Deleted at end of session |
| Functional Cookies |
Remembering your language and preferences |
1 year |
| Analytics Cookies |
Understanding Traffic & Usage Patterns |
6 Months |
| Performance Cookies |
Monitoring page load speed and identifying technical issues |
30 days |
You can disable cookies from your browser settings, though doing so may affect the functionality of certain features.
6 Your Rights
As a member of okww com, you have a number of rights regarding your personal information, and we are fully committed to respecting them.
👁️
Right to Access
You can request a copy of the data we hold about you at any time.
✏️
Right to Rectification
Contact us to update any incorrect or outdated information.
🗑️
Right to Erasure
You can request deletion of your data after closing your account.
📦
Data Portability
You can export your data in a standard, portable format.
🚫
Right to Object to Processing
You have the right to object to the use of your information for specific purposes.
📧
Right to Opt Out of Marketing
You can opt out of promotional emails or SMS at any time.
To exercise any of these rights support@okwwcom.wsEmail us at. We will respond within 7 business days.
7 Data Retention Period
Okww com does not retain any data longer than necessary. Different types of data have their own separate retention periods.
- Account Information: For the duration of the active account and 5 years after closure (for legal purposes).
- Transaction records: Retained for up to 7 years in compliance with financial regulations.
- Gaming History: Up to 3 years after account closure.
- KYC documents: Up to 5 years after verification.
- Cookie Data: As per cookie duration (maximum 1 year).
Once the retention period expires, data is automatically deleted or anonymised in a secure manner.
8 Minor Protection
Okww com strictly prohibits membership for anyone under 18. The protection of minors is an integral part of our Privacy Policy.
- Age verification is mandatory at the time of registration.
- No information from minors is knowingly collected.
- If a minor is found to have registered, their account will be immediately closed and their data deleted.
- If you believe your child has registered on the platform, please contact support@okwwcom.ws immediately.
9 Changes to the Privacy Policy
Okww com may update this Privacy Policy as needed. You will be notified before any new policy takes effect.
- For significant changes, a notification will be sent to your registered email address.
- The date of any changes will always be noted at the top of the page.
- Continued use of the platform after any changes are made will be considered acceptance of the updated policy.
10 Contact Us
If you have any questions about this Privacy Policy or any requests regarding your personal data, please get in touch with us:
- Email: support@okwwcom.ws
- Live Chat: Available 24/7 (in Bengali)
- Response Time: Up to 7 business days
Our support team provides full service in Bengali. Feel free to reach out for any privacy-related concerns.